terms & conditions
By making a purchase with extreme cashmere, the customer will have deemed to have read, understood, and agreed to these terms and conditions. These general terms and conditions apply to all purchasing and sales agreements concluded by extreme cashmere and its customers. No products can be bought without an account. By placing an order with the extreme cashmere webshop, the customer declares to accept the terms and conditions. For any questions about these terms, please send an email to firstname.lastname@example.org.
information of website extreme cashmere cannot guarantee that the content of the site is always free of inaccuracies and typographical errors. Neither can they guarantee that all information is up to date. extreme cashmere is entitled to change the content of the site at any time. colour representation The colours on screen may differ from those of the original garment. This depends on, among other things, differences between computer screen settings among website visitors. extreme cashmere makes every effort to display the correct colours on their webshop. payment, delivery and returns Go to the shipping and delivery page.
1. The following conditions apply to all sales offers and supplies. They are binding on both parties with the exclusion of other deviating conditions laid down by the buyer, unless extreme cashmere b.v. (hereinafter referred to as ‘seller’) accepts those conditions in writing. The placing of an order by the buyer implies that the buyer is aware of these conditions and accepts them without reservation.
2. Dutch law shall govern all agreements concluded under the terms of these conditions. All disputes arising from such agreements shall be settled to the competent court in Amsterdam, The Netherlands. The seller may, however, elect to submit a legal claim where buyer is officially domiciled, and may elect whether or not the law of the country where the buyer is registered/domiciled shall apply.
3. All offers and quotations are not binding, unless otherwise agreed to in writing.
4. Delivery shall take place either “LDP – Landed Duty Paid” or “DDU - Delivered Duty Unpaid (named place of destination)”, unless otherwise agreed to in writing between the seller and the buyer. LDP used herein means that the seller is responsible for all charges including destination duty and freight to local port, carrying risk and fee, providing import license and paying any import tax, including customs clearance costs and other required fees due to imports. DDU used herein means that the seller delivers the goods to the buyer to the named place of destination in the contract of sale and the seller bears the risks and costs associated with supplying the goods to the delivery location, where the buyer becomes responsible for paying the duty and taxes.
5. Upon expiry of the (agreed) term or date of delivery a post delivery term of 4 weeks automatically comes into effect, which term could be longer if agreed to in writing between the seller and the buyer.
6. The seller has the right to cancel all orders, either wholly or partly, at her own discretion and without judicial intervention of the legal authorities, or to demand payment in advance for deliveries still to be made, if: a) He/she is unable to cover or cover sufficiently the credit risks ensuring from the said order(s) with an insurer of her own choice; b) The financial position of the buyer deteriorates before the order(s) has/have been executed.
7. a) Claims are only valid if they are made in writing with a clear description of the complaint and are submitted to the seller within 2 weeks of receipt of the goods, and provided the goods are still in the state in which they were delivered. b) Slight deviations in quality, colour, size, weight, finish, design, etc. which are permissible in the trade and/or technically unavoidable, shall constitute no reason for complaint. c) In the event of justifiable claims, the seller has the choice of either crediting the goods or repairing or replacing them within thirty days after receipt of the returned goods.
8. If the goods are not supplied, not supplied on time or not supplied correctly, the buyer may not claim damages unless the same are the consequence of a deliberate action or gross negligence on the part of the seller.
9. a) Payment of the purchase price shall be effected in Amsterdam, the Netherlands, to an account to be indicated by the seller. b) Payments are always taken as settlement of the oldest due receivables. c) In the event of payment through a bank, the date of payment shall be deemed to be the date the due amount is credited to the seller's account. If payment is made by cheque, the date of payment shall be the date on which the seller cashes the cheque. d) The buyer who has not paid by the due date at the latest shall be deemed to be in default vis à vis the seller without any notice of default being required. e) Any delay in payment shall require the buyer to pay interest at a maximum rate of 2% per month or part of a month, in addition to a fixed compensation totalling no more than 15% of the invoice amounts which remain unpaid or were not paid on time, in accordance with accepted trade practices in the buyer's country of residence. f) If the buyer fails to pay on time, the seller shall be entitled to demand cash payment in advance for all deliveries yet to be effected or to demand a guarantee that payment will be made on time. The seller shall also be entitled to cancel the contract, either wholly or partly, or to suspend further execution of the order until all due invoiced amounts have been settled.
10. All goods supplied remain the property of the seller until all the invoices including those not yet due – have been paid in full. For as long as the seller still has outstanding amounts payable she shall be entitled to recall the goods and the buyer is not entitled to transfer the seller's goods in any form whatsoever (including as surety) to third parties nor to give them to third parties on consignment. In the case of recalled goods, the buyer will be credited for the same at the market value of the said goods on the date of recall.
11. Circumstances of force majeure which delay or prevent the delivery of the goods shall release the seller from his duty to make delivery on time and shall in no way be a reason to make the seller liable. By force majeure is understood, every circumstance beyond the seller's control, such as, but not exclusively: war, riots, strikes, government measures, events of any kind that disrupt seller's production, disruptions in the normal supply of raw materials and ancillaries to the seller, and hold ups in the transport of the products by the means of transport chosen by the seller.
liability extreme cashmere shall be under no liability in respect of any defects arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow the care instructions, misuse, or alteration or repair of the garment without prior approval. extreme cashmere shall not be liable for any indirect loss or damage costs, expenses or other claims for compensation whatsoever and the entire liability shall never exceed the price of the purchase.
guarantee In the case of defected purchases, extreme cashmere abides by the statutory guarantee regulations. If a customer has a complaint regarding obvious material or manufacturing faults in garments supplied by extreme cashmere, including damage incurred in transit, please send an email to email@example.com to arrange a refund or exchange.
company information extreme cashmere
1016 BX Amsterdam w: www.extreme-cashmere.com
t: +316 1552 4990
e: firstname.lastname@example.org Extreme Cashmere BV